PatientLink, TrialCard’s Digital Hub and Engagement Platform, helps innovative pharmaceutical leaders like you deliver frictionless patient support programs that improve adherence to medication and help
build long-term customer relationships.

  • Omnichannel communication and customer service capabilities simplify medication onboarding and first experiences
  • Web app and mobile app give patients flexibility to choose the channel that’s best for them
  • Highly personalized and curated healthcare experiences that improve access and adherence to prescribed treatments
  • On-demand access to relevant information and enhanced ongoing patient communication & engagement strategies

Support Modules

PatientLink’s end-to-end support platform provides tools and resources
to help patients manage real-world challenges at each step of their journey.

ENROLLMENT & ONBOARDING

PAYER ACCESS & COVERAGE
DETERMINATION

Help patients stay informed by
increasing visibility.

AFFORDABILITY

Improve patient utilization of
program benefits.

CLINICAL SUPPORT

Connect the spectrum of care to improve
the medication experience.

COMMUNICATIONS

Effectively communicate through
targeted content.

DAILY HEALTH MANAGEMENT

Integrate a more streamlined,
rewarding experience.

Interoperability

Today’s patient support ecosystems are made up of complex services and
multiple service providers. But, for the patient, this needs to be simplified.
For pharmaceutical manufacturers, visibility to the patient journey is
no longer a ‘nice to have’—it’s a requirement. Technology platforms that drive
your patient support program must be able to communicate with each other—simply.
Our interoperable technology platform accomplishes both.

Mobile Platform

Desktop Platform

STANDARD API DOCUMENTATION

Allows quicker speed to market and deeper insights into the patient population and the patient journey.

CROSS-PLATFORM
PATIENT SUPPORT

Available on web and native app so patients can choose a channel that best aligns with their treatment journey. Enrollment and onboarding delivered via web, email, and text message.

FLEXIBLE AND CONFIGURABLE INFORMATION ARCHITECTURE

Accommodating specific therapeutic and brand needs while maintaining a patient-centric health platform.

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