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The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 Drug Channels guest post. TrialCard's Bill Dupere and Eric Willis discuss the complexities of digital patient support program technologies and introduce TrialCard’s integrated suite of solutions. Patient support program (PSP) requirements must evolve to support the increased complexity and considerations of coverage requirements for new therapies. Historically we commonly think of “hubs” as the central coordinating center for all services for enrolled patients. While still true today, the modern approach to PSPs encompasses the digital source [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 Policy Reporter’s goal is to improve patient access to life-changing therapeutics, devices, and diagnostics through a proven, vetted, and collaborative process of payer intelligence and advocacy. Our clients have access to real-time policy, coverage, and prior authorization data that’s proven to enhance market access strategies. A starting point for our clients (especially when FDA approval is pending) is our Predictive Payer Coverage Solution, offered through our suite of market access tools. One of our clients—a major [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 Produced in conjunction with Drug Channels. Healthcare in the U.S. is rife with process inefficiencies and structural barriers that can prevent individuals from receiving necessary therapeutic care. The key “P” stakeholders – patients, providers, pharmacies, payers/PBMs, and pharma – all share the goal of optimal outcomes, but their respective definitions of value-based outcomes may differ.  To address these considerations, patient access professionals like TrialCard use frameworks to design, implement, and operate manufacturers’ patient support programs (PSPs) [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 The global pandemic has impacted nearly every facet of life for all of us and has dramatically changed healthcare systems. In the past 12 months, patients and providers have struggled to adapt to the modifications in how we produce, deliver, and provide access to treatment. Today, more than a year after the first cases of COVID-19 surfaced in the United States, those challenges are still present, and as a result, we have seen a rapid increase [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 2020 was a year in which the world as we know it stopped. Or I think it's fair to say that for many, it at least slowed down. That is especially true for those in the pharmaceutical industry, as many field representatives stopped traveling and visiting physician offices. However, for TrialCard’s Virtual Engagement team working in rare diseases, not a single thing changed. We were in a unique situation in which our workdays continued as usual [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 When the COVID-19 pandemic hit, my first thought was, “The health and safety of thousands, maybe millions will be impacted. This will affect EVERYONE.” My second thought was, “How will this impact our rare disease patients?” In the last year, we have been inundated by the news surrounding the coronavirus and how the healthcare industry is being impacted. Through it all, it has been inspiring to see healthcare workers continue to pay attention to rare disease [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 As the pharmaceutical industry turns the calendar to 2021, co-pay assistance faces a handful of significant considerations that will define how successful manufacturer programs are in the year ahead. From legislative and regulatory issues to the shift toward integrated offerings and interoperable technologies, co-pay has become a complex facet of any brand’s patient access strategy. Understanding these themes and developing a detailed strategy around them will be key to positioning a program for success both in [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 The Centers for Medicare and Medicaid Services (CMS) published a final rule on December 21, 2020, requiring pharmaceutical manufacturers to ensure the benefit of co-pay assistance programs goes only to patients in order to maintain the exclusion from best price reporting. This rule directly impacts co-pay accumulator scenarios, where PBMs do not count the value of manufacturer coupons toward patients’ cost-sharing obligation. The portion of the rule impacting co-pay programs and best price has an effective [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 In early October 2020, UnitedHealthcare (UHC) announced it will require network providers to report patient use of manufacturer copay assistance offers for products covered under the major medical benefit beginning in 2021. There is also speculation that other payers will follow suit and introduce similar policies. The result of these changes is that co-pay accumulators, which to date have been predominantly a pharmacy benefit issue, will now become a critical consideration for products covered under the medical [...]

The New Sales Model: Virtual Engagement in the Time of COVID-19 August 10th, 2020 The pharmaceutical supply chain has never experienced a year like 2020. Each day seems to present a new set of challenges. During January and February, the concern was seemingly simple, and in retrospect, a bit naïve. Back then, our only concern was how to handle supply chain slowdowns from major manufacturing centers located in Asia, Western Europe, and the Middle East. Today, our challenges are much more complex, and it looks like the future is still [...]