Clinical Support

Clinical Support2018-12-10T11:48:36+00:00

Clinical Support

Training on specific disease states, motivational interviewing, and ongoing continuing education make clinical support staff valuable partners on the patient journey.

Tele-health Nurse Contact Center

  • Inbound Hotline
    General Clinical Support/Disease Education/Product Device Education/AE Capture/Product/Triage/Product Quality Capture/Product Replacement/Program Enrollment/Fullfilment Processing/Program Information/Motivational Interviewing
  • Outbound Support
    Pre-visit With Dose Verification/Post-visit/Independence Call/Adherence Coaching/AE Capture/Triage/Remote Video/Telephony Education/Patient Satisfaction/Closed-Loop Reporting

Clinical Nurse Educator

  • Calling on provider offices

  • Nurse ambassadors performing in-home patient visits

  • Located in top MSA areas across the country

  • Strategically located by brand needs/high patient population for disease state

  • TCMA-hired employees

Home Health Per Diem Network

  • Partner with leading home health agencies

  • Dedicated FTEs (per diems) across the U.S.

  • Integrated feedback of activity into TrialCard systems

  • Agencies manage laws where nurses are located

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Related Resources

Discover how TC Market Access supports patients through their treatment journey.

WHITE PAPERS

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PODCASTS & WEBINARS

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VIDEOS

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EBOOKS & BROCHURES

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Problem-solving makes our day.

Contact us for answers.

Joe Abdalla
Chief Commercial Officer
joseph.abdalla@trialcard.com
919-­415­-3103

Scott Dulitz
Chief Strategy Officer
scott.dulitz@trialcard.com
919­-415­-3232