Clinical Support

Training on specific disease states, motivational interviewing, and ongoing continuing education make clinical support staff valuable partners on the patient journey.

Two women with headsets in sit in front of their computers

Tele-health Nurse Contact Center

  • Inbound Hotline
    General Clinical Support/Disease Education/Product Device Education/AE Capture/Product/Triage/Product Quality Capture/Product Replacement/Program Enrollment/Fullfilment Processing/Program Information/Motivational Interviewing
  • Outbound Support
    Pre-visit With Dose Verification/Post-visit/Independence Call/Adherence Coaching/AE Capture/Triage/Remote Video/Telephony Education/Patient Satisfaction/Closed-Loop Reporting

Clinical Nurse Educator

  • Calling on provider offices

  • Nurse ambassadors performing in-home patient visits

  • Located in top MSA areas across the country

  • Strategically located by brand needs/high patient population for disease state

  • TCMA-hired employees

Home Health Per Diem Network

  • Partner with leading home health agencies

  • Dedicated FTEs (per diems) across the U.S.

  • Integrated feedback of activity into TrialCard systems

  • Agencies manage laws where nurses are located

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Related Resources

Discover how TC Market Access supports patients through their treatment journey.

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Joe Abdalla, chief commercial officer

Joe Abdalla
Chief Commercial Officer

Scott Dulitz, chief strategy officer

Scott Dulitz
Chief Strategy Officer